#scharr-chatbot-sticker {
  position: fixed;
  bottom: 25px;
  right: 25px;
  background: #004aad;
  color: #fff;
  font-weight: 600;
  padding: 12px 20px;
  border-radius: 25px;
  cursor: pointer;
  box-shadow: 0 3px 10px rgba(0, 0, 0, 0.2);
  z-index: 9999;
  transition: all 0.3s ease;
}

#scharr-chatbot-sticker:hover {
  background: #0066ff;
}

#scharr-chatbot-sticker.hidden {
  display: none;
}

#scharr-chatbot-wrapper {
  position: fixed;
  bottom: 25px;
  right: 25px;
  width: 360px;
  height: 480px;
  background: #fff;
  border-radius: 12px;
  box-shadow: 0 4px 20px rgba(0, 0, 0, 0.3);
  display: flex;
  flex-direction: column;
  overflow: hidden;
  z-index: 10000;
  font-family: "Segoe UI", Arial, sans-serif;
}

#scharr-chatbot-header {
  background: #004aad;
  color: #fff;
  padding: 12px;
  display: flex;
  justify-content: space-between;
  align-items: center;
  font-weight: 600;
}

#scharr-chatbot-close {
  background: transparent;
  border: none;
  color: #fff;
  font-size: 18px;
  cursor: pointer;
  font-weight: bold;
}

#scharr-chatbot-messages {
  flex: 1;
  padding: 15px;
  overflow-y: auto;
  background: #f7f8fb;
  scroll-behavior: smooth;
}

.chatbot-message {
  margin-bottom: 12px;
  padding: 10px 14px;
  border-radius: 10px;
  line-height: 1.4;
  font-size: 15px;
  white-space: pre-line;
}

.chatbot-message.user {
  background: #e8f0fe;
  color: #004aad;
  align-self: flex-end;
}

.chatbot-message.bot {
  background: #ffffff;
  border: 1px solid #dcdcdc;
  color: #333;
}

.chatbot-message.bot.error {
  background: #fff2f2;
  border-color: #e88;
  color: #a00;
}

.chatbot-message.bot a {
  color: #0066ff;
  text-decoration: underline;
  word-break: break-all;
}

.chatbot-message.bot a:hover {
  color: #004aad;
}

#scharr-chatbot-input-area {
  display: flex;
  border-top: 1px solid #ddd;
  padding: 8px;
  background: #fff;
}

#scharr-chatbot-input {
  flex: 1;
  border: 1px solid #ccc;
  border-radius: 20px;
  padding: 8px 12px;
  outline: none;
}

#scharr-chatbot-send {
  background: #004aad;
  color: #fff;
  border: none;
  border-radius: 20px;
  padding: 8px 14px;
  margin-left: 8px;
  cursor: pointer;
  transition: 0.3s;
}

#scharr-chatbot-send:hover {
  background: #0066ff;
}